How Do I Update My PayFlow Account Settings?

1. Payflow Pro Account Settings

Before you can accept payments, you need to set up an API User.Login to your Payflow Pro account by entering your Payflow Manager login credentials (not your PayPal account credentials). Click on Account Administration > Manage Users > Add User

Fill out the Add User form as you see below. Under the “Assign privilege to User” section, be sure to select “API_FULL_TRANSACTIONS” for the “Predefined Role”. Visit this page on the PayPal website for more information about this setting. **Note: Be sure to record the exact spelling and use of capitalization and characters for both the User Login Name (API User) and the User Password (API User Password) as you will need them later and they must be accurately entered in order for your Commercio Pop Up Shops to be published and accept payments!

2. Payflow Pro Account Service Settings

Under Service Settings > Set Up and Choose Your Settings, toggle the Transaction Process Mode to “Live”:

Scroll to the bottom of the page and under Security Options, toggle the Enable Security Token to “Yes”. Be sure to Save Changes.

Now, go to: Service Settings > Hosted Checkout Pages > Set up. Find the section called “Silent Post for Data Transfer” and set this to “Yes“:

Under Account Administration > Manage Security > Transaction Settings. Please set “Yes” for “Allow Reference Transaction“.

3. API User Integration

Return back to the Account Settings page on Commercio and enter your PayPal information in the three fields provided.

Once you have completed the above steps and before you launch your first pop up shop, you will want to set up the rest of your General Account Settings.

Each time you publish a new pop up shop for the first time, our system runs a test to confirm that your Payflow account is set up correctly for processing payments. If the preferences on your Payflow account are not set up exactly right or you have made a mistake in entering your user credentials into your Commercio merchant account settings, you may encounter an error message. To find out how to resolve issues, please visit our troubleshooting article in the knowledge base.