Order Fulfillment
  • 28 Nov 2022
  • 2 Minutes to read
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Order Fulfillment

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View the details for all orders.

From the Main screen, select Orders > Order Fulfillment to open the Order Fulfillment screen.
Screenshot 2022-10-19 081033.png

Select various options on the screen to filter and view orders.
To view details for a particular order, click the Edit icon (
Edit Icon.png) to open the Fulfill Order screen.

Order Status

Status Trigger Order Level Product Level
Ordered This status automatically appears after an order is processed or there is a successful transation on the store front. cell cell
In Progress Used by distributor when they are actively working to fulfill an order. cell cell
Partial One or more products is not fulfilled. Distributor may chooses to leave an order In Progress or move it to Partial. cell cell
Fulfilled End state. Product has been sent to the customer. cell cell
Backorder Indicates that certain products are not available at this time. cell cell
Canceled Customer has decided they do not want the order, or they are manually cancelling for some other reason. Visible Not Visible
Pending Approval Triggered by an order being placed that requires approval.. cell cell
Backorder Indicates that certain products are not available at this time. cell cell
Canceled Customer has decided they do not want the order, or they are manually cancelling for some other reason. cell cell
Fulfilled End state. Product has been sent to the customer. cell cell
Status Trigger Order Level Product Level
Ordered This status automatically appears after an order is processed or there is a successful transation on the store front. cell cell
Processing If the order is approved, the order moves to payment if the order involves a credit card. If payment is by PO or points, once approved it moved to Ordered. (Org view version is Pending Payment) cell cell
Pending Approval Triggered by an order being placed that requires approval. cell cell
Canceled Customer has decided they do not want the order, or they are manually cancelling for some other reason. cell cell
Pending Payment If an order is approved, the order moves to payment if the order involves a credit card. If payment is by PO or points, once approved it moves to Ordered. (Storefront version is processing) cell cell
Payment Failed If the approver declines, the order moves to declined. Visible Not Visible
In Progress Used by distributor when they are actively working to fulfill an order. cell cell
Backorder Indicates that certain products are not available at this time. cell cell
Partial One or more products is not fulfilled. Distributor may chooses to leave an order In Progress or move it to Partial. cell cell
Fulfilled End state. Product has been sent to the customer. cell cell

Generate Picking Tickets: Select one or multiple orders, then click this button to view and generate picking tickets for the selected orders.**


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